It is often claimed that social media can contribute to democratic decision-making by bringing politicians and citizens into dialogue with one another. But is this potential always realised, and how? Most researchers look at politicians and their online communication strategies. In this New Media &…

In the context of growing political polarisation, the spread of misinformation, and increases in incivility and intolerance, how can Twitter assess and improve the quality of its conversations? To address this question, an interdisciplinary team of researchers from Leiden University, Syracuse University,…

Twee jaar geleden klaagde promovendus Danny Mekić het socialmediaplatform X aan, omdat zijn account, zonder toelichting, onvindbaar werd gemaakt. Hij kreeg gelijk van de rechter, maar X verzet zich ertegen: ‘Twitter wil niet transparant zijn.’