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Find all your emails directly in your inbox - without distinction between 'Focused' and 'Other'

27 January 2022

In the new version of Outlook, incoming emails are automatically separated into two tabs: ‘Focused’ and ‘Other’. Your most important email messages are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab. Outlook automatically places messages that appear less important in the Other folder and important messages in the Focused folder. This may result in you overlooking a message: emails that have automatically been placed in the category Other, like newsletters or Teams notifications. You can switch off this sorting function for all future messages.

Switch off sorting function for webmail

In webmail, do the following: go to the cogwheel icon 'settings' and shift the slider to 'off' to turn off the sorting option. You will not need to repeat this next time. 

Switch off sorting function for Outlook application

Do you use the Outlook app for Windows/Mac? In that case, select the View ribbon at the top of the window. After selecting View, you will see several Outlook settings, including Focused Inbox. Select this tile to switch this option off.

Will this affect your incoming spam messages? No. Whatever you select, unwanted spam emails will be redirected to the usual spam folder as usual. 

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