1 March 2022

Are you currently using Multi-Factor Authentication (MFA) via email address? There is an easier and faster way to log in with MFA: by using the NetIQ Advanced Authentication App.  

No need to copy codes manually 

The easiest and fastest method for Multi-Factor Authentication via ULCN is to use the NetIQ Advanced Authentication App. When using other authentication apps, you will receive a code that must be copied. The NetIQ app uses push notifications making it the fastest and easiest option to log in with MFA.  

 Setting up the NetIQ app 

1. Go to Account Services and click on the ‘Multi-factor authentication’ tile. 
2. Set up NetIQ Advanced Authentication App as your preferred authentication app by following the instructions. 
3. In Account Services, go to the ‘Multi-factor authentication’ tile again, select the method you have just set up and check it is working.  

Having difficulties? Take a look in the manual or watch the instruction video on the website. Additional information on (the installation of) MFA can be found in the helpdesk portal.