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Service desk

The University service desk is the central point of contact for all your questions, requests and complaints about facilities and services.

Tasks of the service desk

The service desk is the central point of contact for all your questions about facilities and services, such as

  • Health and safety issues
  • Audio-visual equipment
  • Printed products, copying and printing
  • Applying for or changes in name plates
  • Parking cards
  • Cleaning
  • Information about rooms
  • Issuing keys
  • Company bicycles
  • Maintenance and failures

The service desk is responsible for making sure that your report ends up in the right place and is implemented or complied with. You will also receive feedback on your report.

Service desks

Service desk

Opening hours

Contact

KOG

Steenschuur 25
Ground floor

Locaties
Steenschuur 25
Old observatory
Rapenburg 38

Monday to Friday
08:30 – 14:00 hrs

KOG form 
Room reservation
071 527 5220

Pieter de la Court

Wassenaarseweg 52
1st floor

Locaties
Wassenaarseweg 52

Monday to Friday
09:00 – 17:00 hrs

Pieter de la Court form
071 527 8989

Rapenburg

Rapenburg 70
Ground floor

Locaties
Rapenburg 70
Gravensteen
Academy Building

Monday to Friday
08:30 – 17:00 hrs

Rapenburg form
Room reservation
Room overview
071 527 3110

WSD

Cleveringaplaats 1
Lipsius, ground floor

Locaties
Lipsius
Arsenal
P.N. van Eyckhof
Johan Huizinga
M. de Vrieshof
Reuvensplaats
Van Wijkplaats
University Library
P.J. Veth Building

Monday to Friday
09:00 – 17:00 hrs

WSD form
Room reservation
Overview rooms
071 527 2400

W&N

Einsteinweg 55
‘Servicecorner’

Locaties
Gorlaeus Building
Huygens
Oort
Snellius
Sylvius
Van Steenis
Hortus Botanicus

Monday to Friday
08:00 – 12:00 hrs
13:00 – 15:30 hrs

Room reservation Van Steenis
E-mail
071 527 6400

Campus The Hague

Schouwburgstraat 2

Locaties
Schouwburgstraat
Wijnhaven
Anna van Bueren

Monday to Friday
08:30 – 17:00 hrs

E-mail
Room reservation
Lecture hall reservation
Change your room reservation
071 527 8704

Failures

Please report any failure to buildings or equipment to your building’s service desk. If your building does not have its own service desk or when the failure happens outside working hours, please contact the Management and Maintenance department.

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