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Service desk

The University service desk is the central point of contact for all your questions, requests and complaints about facilities and services.

Tasks of the service desk

The service desk is the central point of contact for all your questions about facilities and services, such as

  • Health and safety issues
  • Audio-visual equipment
  • Printed products, copying and printing
  • Applying for or changes in name plates
  • Parking cards
  • Cleaning
  • Information about rooms
  • Issuing keys
  • Company bicycles
  • Maintenance and failures

The service desk is responsible for making sure that your report ends up in the right place and is implemented or complied with. You will also receive feedback on your report.

Service desks

Service desk

Opening hours



Steenschuur 25
Ground floor

Steenschuur 25
Old observatory
Rapenburg 38

Monday to Friday
08:30 – 14:00 hrs

KOG form 
Room reservation
071 527 5220

Pieter de la Court

Wassenaarseweg 52
1st floor

Wassenaarseweg 52

Monday to Friday
09:00 – 17:00 hrs

Pieter de la Court form
071 527 8989


Rapenburg 70
Ground floor

Rapenburg 70
Academy Building

Monday to Friday
08:30 – 17:00 hrs

Rapenburg form
Room reservation
Room overview
071 527 3110


Cleveringaplaats 1
Lipsius, ground floor

P.N. van Eyckhof
Johan Huizinga
M. de Vrieshof
Van Wijkplaats
University Library
P.J. Veth Building

Monday to Friday
09:00 – 17:00 hrs

WSD form
Room reservation
Overview rooms
071 527 2400


Einsteinweg 55
Gorlaeus Laboratories
Room B109

Gorlaeus Laboratories
Huygens Laboratory Oort Building
Snellius Building
Sylvius Laboratory
Van Steenis Building
Hortus Botanicus

Monday to Friday
09:00 – 12:00 hrs
13:00 – 16:00 hrs

Room reservation Van Steenis
071 527 6400

Campus The Hague

Schouwburgstraat 2

Anna van Bueren

Monday to Friday
08:30 – 17:00 hrs

Room reservation
Lecture hall reservation
Change your room reservation
071 527 8704


Buildings without a service desk

If your building does not have its own service desk, you can contact one of the following:

  • Centre Cluster: for University buildings in the centre of Leiden and in The Hague 
  • Leeuwenhoek Cluster: for all other buildings 


In case of emergency, please contact the Centre Cluster or Leeuwenhoek Cluster.

The Servicedesk of the Faculty of Science has two locations, of which the opening hours are complementary. All services are available at both locations, except requesting/extending your parking subscription. For now, this is only possible at the location Lecture Hall building.

Location Lecture hall building (Gorlaeus)

Room number B109
Open from Monday until Friday from 09:00 until 12:00

Location Gorlaeus Building (new building)  

Room number DH.0.03a
Open from Monday until Friday from 13:00 until 16:00


Gorlaeus Laboratories
Einsteinweg 55
2333 CC Leiden
Room B109

Phone: 071 527 6400 
E-mail: servicedesk@science.leidenuniv.nl
Visiting hours: Monday-Friday 9:00-12:00 / 13:00-16:00