Service desk
The University service desk is the central point of contact for all your questions, requests and complaints about facilities and services.
Tasks of the service desk
The service desk is the central point of contact for all your questions about facilities and services, such as
- Health and safety issues
- Audio-visual equipment
- Printed products, copying and printing
- Applying for or changes in name plates
- Parking cards
- Cleaning
- Information about rooms
- Issuing keys
- Company bicycles
- Maintenance and failures
The service desk is responsible for making sure that your report ends up in the right place and is implemented or complied with. You will also receive feedback on your report.
Service desks
|
Service desk |
Opening hours |
Contact |
|---|---|---|
|
KOG Steenschuur 25 LocatiesSteenschuur 25Old observatory Rapenburg 38 |
Monday to Friday |
KOG form |
|
Pieter de la Court Wassenaarseweg 52 LocatiesWassenaarseweg 52Van Steenis |
Monday to Friday |
Pieter de la Court form |
|
Rapenburg Rapenburg 70 LocatiesRapenburg 70Gravensteen Academy Building |
Monday to Friday |
Rapenburg form |
|
WSD Cleveringaplaats 1 LocatiesLipsiusArsenal P.N. van Eyckhof Johan Huizinga M. de Vrieshof Reuvensplaats Van Wijkplaats University Library P.J. Veth Building |
Monday to Friday |
WSD form |
|
W&N Einsteinweg 55 LocatiesGorlaeus BuildingHuygens Oort Snellius Sylvius Hortus Botanicus |
Monday to Friday |
E-mail |
|
Campus The Hague Schouwburgstraat 2 LocatiesSchouwburgstraatWijnhaven Anna van Bueren |
Monday to Friday |
E-mail |
Failures
Please report any failure to buildings or equipment to your building’s service desk. If your building does not have its own service desk or when the failure happens outside working hours, please contact the Management and Maintenance department.