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Service desk

The University service desk is the central point of contact for all your questions, requests and complaints about facilities and services.

The service desk is the central point of contact for all your questions about facilities and services, such as

  • Health and safety issues
  • Audio-visual equipment
  • Printed products, copying and printing
  • Applying for or changes in name plates
  • Parking cards
  • Cleaning
  • Information about rooms
  • Issuing keys
  • Company bicycles
  • Maintenance and failures

The service desk is responsible for making sure that your report ends up in the right place and is implemented or complied with. You will also receive feedback on your report.

Please report any failure to buildings or equipment to your building’s service desk. If your building does not have its own service desk or when the failure happens outside working hours, please contact the Management and Maintenance department.

Service desks

Not sure which service desk to contact? Then look in the column 'Locations' to see which service desk is responsible for your location.

Contact details service desk

Locations

Opening hours

KOG

Steenschuur 25
Ground floor

KOG form 
Room reservation
Room overview
071 527 5220

KOG
Old observatory

Monday to Friday
08:30 – 14:00 hrs

Pieter de la Court

Wassenaarseweg 52
Ground floor

Pieter de la Court form
Room reservation Pieter de la Court
Room reservation Van Steenis
071 527 8989

Pieter de la Court
Van Steenis

Monday to Friday
09:00 – 17:00 hrs

Rapenburg

Rapenburg 70
Ground floor

Rapenburg form
Room reservation
Room overview
071 527 3110

 
Oude UB
Gravensteen
Academy Building

Monday to Friday
08:30 – 17:00 hrs

WSD

Cleveringaplaats 1
Lipsius, ground floor

WSD form
Room reservation
Overview rooms
071 527 2400

Lipsius
Arsenal
P.N. van Eyckhof
Johan Huizinga
M. de Vrieshof
Reuvensplaats
Van Wijkplaats
University Library
P.J. Veth Building

Monday to Friday
09:00 – 17:00 hrs

W&N

Einsteinweg 55
‘Servicecorner’

E-mail
071 527 6400

Gorlaeus Building
Huygens
Oort
Snellius
Sylvius
Hortus Botanicus

Monday to Friday
08:00 – 12:00 hrs
13:00 – 15:30 hrs

Campus The Hague

Schouwburgstraat 2

Room reservation
Lecture hall reservation
Change your room reservation

E-mail
071 527 8704

Schouwburgstraat
Wijnhaven
Anna van Bueren

Monday to Friday
08:30 – 17:00 hrs

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