Universiteit Leiden

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PSSC Service Point

The Personeel Shared Service Centre (PSSC) manages the University’s personnel administration. One of the facilities of the PSSC is the Service Point. You can contact the PSSC Service Point with any questions about staff regulations, working conditions and personnel changes.

Please note: Due to the corona crisis, we can currently help you faster via the helpdesk portal than by telephone. So please ask your question via helpdesk.leidenuniv.nl.

Questions or comments

The Service Point will process your question as quickly and efficiently as possible. If we are unable to answer your question, we will pass it on to one of the other PSSC teams (Inflow/Outflow Team, Mutations Team, Salary Administration Team).

Informatiesessies PSSC

Every last Thursday of the week between 15:30 – 16:30 CET, the PSSC Servicepoint will organize information session to familiarize new employees with all kinds of systems at Leiden University. Consider, for example, registering schedule changes in the Service portal, claiming travel expenses or changing your address details in SelfService.

The Zoom-session is freely accessible via this link, registration in advance is not necessary.

The sessions take place on:
•    Thursday the 29th of April
•    Thursday the 27th of May
•    Thursday the 24th of June
•    Thursday the 29th of July
•    Thursday the 26th of August
•    Thursday the 30th of September
•    Thursday the 28th of October
•    Thursday the 25th of November
•    Thursday the 23th of December

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