PSSC Service Point
The Personnel Shared Service Centre (PSSC) manages the University’s personnel administration. One of the facilities of the PSSC is the Service Point. You can contact the PSSC Service Point with any questions about staff regulations, working conditions and personnel changes.
You can contact the PSSC Service Point for the following matters
Information sessions PSSC
The PSSC Service Point organizes an information session every last Thursday of the month between 14.30 and 15.00 to familiarize new employees with the various systems of Leiden University. Think, for example, of entering schedule changes in the Service Portal, getting your travel expenses reimbursed, or changing your address details in SelfService. Sessions are also offered in Dutch, every last Thursday of the month between 14.00 and 14.30.
The information session is held in Teams and is freely accessible. Pre-registration is not necessary.
In 2022, the sessions take place on:
- Thursday 27 January
- Thursday 24 February
- Thursday 31 March
- Thursday 28 April
- Thursday 26 May
- Thursday 30 June
- Thursday 28 July
- Thursday 25 August
- Thursday 29 September
- Thursday 28 October
- Thursday 25 November
Custom-made information sessions
The PSSC Service Point can also facilitate custom-made information sessions. Send your request for a custom-made information session to the Helpdesk Portal. The custom-made information sessions are suited for employees who wish to obtain a deeper understanding of HR-related topics or processes. Examples being, preparing registrations in the Service Portal by secretaries, filling out P&D’s, registering PhD students or an introduction session for new supervisors.
Besides organizing information sessions, the PSSC Service Point is continuously working on updating her Knowledge Base. In the Helpdeskportal you can find all sorts of practical knowledge items to answer your questions and help you fill out administrative requests for the PSSC.
The information on an employer's statement enables a bank, landlord or other organisation to determine your income. An employer’s statement can be requested at the PSSC Service Point via this form in the Helpdeskportal. You can request a statement for yourself or another employee. The PSSC Service Point will send the employer’s statement to the employee by email as quickly as possible.
Do you need a different kind of statement? Then please read the information on the Helpdesk Portal or contact the PSSC Service Point.
Questions or comments
The Service Point will process your question as quickly and efficiently as possible. If we are unable to answer your question, we will pass it on to one of the other PSSC teams (Inflow/Outflow Team, Mutations Team, Salary Administration Team).