Do you want to know how your user name was formed, or have you forgotten your user name? The most common user name problems are listed below. If your problem is not among them, please contact an ISSC helpdesk.
If you have forgotten your user name, there are two options for recovering it:
- Account Services
If you have registered a non-university email address, you can ask for a new user name without the intervention of a helpdesk.
It you are unable or unwilling to use Account Services, you can contact a helpdesk to ask for your user name.
Please contact a helpdesk.
Structure of user name
Your user name is generated as follows: family name + initials + filler (e.g., grootjjde). The user name has a maximum of 20 characters. Whenever an account name has already been registered, the next account name will be given a sequential number.