Leiden University is committed to creating a comfortable and pleasant working environment. Nevertheless, employees may still have questions or experience problems in their working relation with the University.
If you cannot solve your problem or complaint in consultation with your supervisor, you can contact the confidential counsellor for personnel affairs. This may be necessary in the following situations:
- Communication or other problems with your supervisor and/or colleagues
- Changes in your work or in the organisation, possibly resulting from a reorganisation, which in your opinion have improper or unjustified consequences
- Malpractices in your immediate working environment that you do not dare to address directly
What can the confidential counsellor for personnel affairs do?
The confidential counsellor tries to open problems for discussion and helps you find a solution. Initially, he or she can help you have the conversations you need to have to solve the problem. In this context all confidential counsellors are bound to strict confidentiality. In some cases, the confidential counsellor will accompany you to an interview, but only in consultation with you.
The confidential counsellor is available to anyone who works for the University. The confidential counsellor does not act as a mediator, and never interferes with the course of justice, nor does he or she act as counsellor in any appeal or objection procedure.
Appeals and Objections Committee
If you disagree with a decision that directly affects your interests and you cannot resolve the issue with your supervisor or the confidential counsellor, you can file an appeal against the decision in question via the Appeals and Objections Committee.
The confidential counsellor and the Appeals and Objections Committee, as well as their respective secretary and/or secretariat, are bound by a duty of confidentiality. All information is treated in the strictest confidence.