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Workstation at home

How to set up a home office in four steps.

1. Use Windows 10 or another up-to-date operating system

We are all working from home now, which makes us extra vulnerable to cyberattacks . To protect yourself and the University, it is very important that you:

  • use Windows 10 / MacOS High Sierra or a newer operating system, and
  • install the latest security updates.

Read more on the Secure online workspace page

2. Forward calls from your work telephone to a mobile device

You can have your calls forwarded from your work telephone to another device, so that you can be contacted at home. Call the ISSC Helpdesk at 071 527 8888 and state your original phone number and to which phone number this should be forwarded.

3. Computer and furniture

You are not allowed to just take accessories and equipment home, nor are you allowed to purchase and claim for facilities without the approval of your manager. If you use special facilities at your regular workspace, the following applies:

  • Accessories

    You can collect an ergonomic mouse, webcam, laptop or other equipment, but please discuss this first with your manager. It is your responsibility to return the equipment in good condition afterwards.

  • Equipment

    You may not take computers, screens or other equipment that is already connected. If you need a laptop or screen for your workstation at home, discuss this with your manager. If your manager agrees, you can apply for these through the ISSC helpdesk portal.
  • Furniture

    If you want to collect a special office chair, desk or computer equipment, discuss this first with your manager. If your manager agrees, he or she will submit a request to the service desk to move the equipment from your regular workspace to your home. We will collect the equipment when the period in which everyone has to work from home has ended.

What about the duty of care for providing a home office?

If you usually work from home, your employer has a duty of care. This means that you should at least have a good desk, chair and computer equipment. In general, we can expect that you already have these facilities at home and that we will therefore not have to set up a home office for all our employees in the period in which everyone has to work from home. If you have a health condition and need special equipment at home such as a special office chair, please discuss this with your manager.

I am incurring extra IT expenses because I am working from home. Can I claim for these?

The University will reimburse IT expenses that you incur when you work from home, such as phone expenses or buying a webcam. This is on the condition that you discuss with your manager beforehand which expenses you think you will incur. If your manager has approved the purchase of hardware, make sure to apply for this through the ISSC helpdesk portal.

4. Think about your health

To avoid neck and back problems when working at home, it is important that your chair and desk are properly adjusted. If you have any questions about your home workspace or if you have any physical complaints, please contact the health and safety coordinator of your department or building. You can also contact the service desk.

General tips

  • You should preferably be somewhere where you can work quietly and concentrate.
  • Plan breaks and set an alarm to alert you to them (on your phone, for example). Six hours typing a day is the maximum and you should divide this into sessions of no more than two hours, and take a 15-minute break after each session: use Workrave software to help you with this if you want.
  • Make sure you change your posture and your working activities frequently: if you’re making phone calls, for example, it’s not necessary to sit at a desk.
  • Make sure the room temperature is comfortable for you; you’re more likely to develop symptoms if you’re cold.
  • Make sure you have good natural and artificial light: sunlight on your screen (or behind it) makes it difficult to read and may give you a headache and neck pain. Reflected light on your screen has the same effect.
  • Make sure you are sitting directly facing your screen (and that you’re not having to twist your body).

You can find more information on the Healthy University @Home page.

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