7 search results for “crisis communication” in the Public website
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Training future crisis communication advisers in crisis response: Applying scenario-based learning
In this article Wouter Jong and Andrea Bartolucci explore the integration of scenario-based learning (SBL) into a crisis communication course to enhance students' practical skills and reflection in real-world contexts.
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Assist or accuse? Identifying trends in crisis communication through a bibliometric literature review
This article explores crisis communication research clusters in the literature, examining overlaps and intersections among diverse fields.
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Data Breaches and Effective Crisis Communication: A Comparative Analysis of Corporate Reputational Crises
Online data breaches are recurrent and damaging cyber incidents fors organizations worldwide. This study examines how organizations can effectively mitigate reputational damages in the aftermath of data breaches by hacking, through situational crisis communication strategies.
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Wouter JongFaculty of Governance and Global Affairs
w.jong@fgga.leidenuniv.nl | 070 8009506
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Clean diesel and dirty scandal: The echo of Volkswagen’s dieselgate in an intra-industry setting
In 2015 the U.S. Environmental Protection Agency revealed that German car manufacturer Volkswagen had illegally installed software to produce fake NOx-emissions results. This study aims to analyze how the German news media framed VW’s role.
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Andrea BartolucciFaculty of Governance and Global Affairs
a.bartolucci@fgga.leidenuniv.nl | 070 8009506
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Leiden Leadership Lunch: Political leadership and the COVID-19 crisis
Even though the COVID-crisis continuously evolves and is marked by new realities and uncertainties, we can carefully begin to take stock looking back on the first phases of Dutch crisis management. What can we learn reflecting on the crisis strategies of this extraordinary and transboundary crisis that…