1,645 search results for “service” in the Staff website
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Storage and sharing
Estimate the amount of data you have created and what will be added?
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ICT-contact persons
For each university unit, the ICT Shared Service Centre (ISSC) has an appointed ICT contact person responsible for applying for ICT facilities for research, teaching and operational management.
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Immigration and requirements
If you wish to come to the Netherlands there are certain immigration procedures you need to follow. The Service Centre International Staff will help you with all of these. We will provide you with checklists, an immigration wizard and an overview of all immigration formalities. This way you will be…
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Malohat van Zijp-KamilovaISSC
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Hiring temporary staff
If you want to hire someone on a temporary basis, such as a temp agency worker, guest lecturer or independent contractor, certain rules apply. Find out more about your options and what you need to take into account. You should always consult your HRM adviser before hiring staff.
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Crisis management
If the University is involved in a crisis or calamity, a crisis management team will be formed. For small incidents, every building has its own Emergency Response Coordinator.
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Referral options
If you’re unsure where to refer students to for well-being support, this page should help. It provides an overview of the support available at Leiden University.
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Forgotten your password
Did you forget your password? Want to change your password, or your password has expired? In most cases you can reset your password yourself via the Account Services. If you are not able to access Account Services, please contact an ISSC helpdesk.
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Collaboration tools
The university offers a number of facilities for collaborating with colleagues within and outside the University. This may involve sharing information or collaborating on documents. Depending on your objective, you can choose from the following collaboration tools.
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International staff
Leiden University offers its international staff several resources to help find their way in the Netherlands. The Service Centre International Staff provides advice and different types of services to all international employees and guest researchers that come to pursue their academic career in Leide…
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Help and support
Do you have a question about submitting an invoice? Or do you need help with procurement? Below you will find more information.
- Career preparation
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Help, support and complaints
Do you need support in arranging HR matters? Do you want to submit a complaint? Here you will find more information and contact details.
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Geef ouders en kinderen een stem en vergroot de kans dat kinderen weer thuis worden geplaatst
Het Leids onderzoek naar gedwongen uithuisplaatsingen van kinderen heeft veel stof doen opwaaien. Op een congres bespraken meer dan 250 mensen het onderzoek verder om zo de situatie voor ouders en kinderen in de toekomst te verbeteren.
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Labour market preparation
Leiden University aims to support its students effectively in their career orientation. Part of this takes place within the study programmes themselves, and part is supported through faculty‑level and university‑wide initiatives.
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About us
The teacher platform is an initiative of SOLO, SSC and FSW Education policy.
- AV support
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De vrijheid van meningsuiting versus de bestrijding van discriminatie
Can politicians say whatever they want? What is the limit and when can the Public Prosecution Service act? PhD candidate Jip Stam examined the limits of free speech in criminal law. 'Intervening too soon can threaten democracy and the rule of law,' he warns.
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Activating and managing your account
You can activate and manage your account via Account Services. To make the best use of Account Services, it is important that you set your account properly the first time you use it.
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Educational support units
In all matters regarding education, Leiden University faculties are supported by the Expertise Centre for Student and Educational Affairs and the Faculty Educational Office.
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Visitors and guest staff members
Guest staff and contractors can park at the university’s parking locations. Different rules and rates often apply.
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Contact
Read where to go with your questions.
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Reserving rooms
Within the university you can reserve rooms for educational and non-regular educational purposes, but also for events, meetings and gatherings.
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Accepting gifts
If you have business contacts, you may at some point be offered a gift: a physical object or a service or advantage. What gifts can you accept without allowing your integrity to be called into question?
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Bicycles
If you cycle to work, you can use the University’s bicycle racks or lockable bicycle sheds; to use a lockable shed, however, you need a bicycle pass. At some locations you can also borrow a staff bicycle.
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HR advisers
HR advisers support and advise managers on personnel policies. If you have any questions on staff regulations, working conditions and personnel changes, please contact the Servicepoint Personnel first. Depending on your question, they can refer you to your HR adviser.
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What we do
SOLO supports researchers and lecturers. Our services cover three areas.
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Sharing and sending files
If you wish to share files with colleagues within or outside the university, you can save these files in the cloud. You can do this with Office 365 or OneDrive. If your files are too large to be send by e-mail, you can use SURFfilesender.
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Telephony coordinators
Your telephony coordinator is authorised to approve a name change or process your application for a new connection or telephone number.
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Risk Inventory and Evaluation
A safe and healthy work environment begins with identifying risks. A risk inventory and evaluation (RI&E) maps these risks per faculty, institute, service or department. In addition to an inventory and evaluation of risks, an RI&E also contains an action plan. This allows us to reduce risks and bott…
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Communications department
Here you will find an overview of all communication departments within the university.
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Cleaning
At Leiden University, cleaning is organised at central level by the General Services Department (UFB). Leiden University has contracted a new cleaning services provider as of 1 January 2025 for a maximum of eight years.
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Health and Safety Coordinators
At many university locations the health, safety and environment tasks are coordinated by the General Services Department (UFB). The Faculty of Sciene has its own HSE-service. You can contact your health and safety coordinator (HSE coordinator) for advice and information on working conditions. In most…
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Management and maintenance
The University Real Estate Directorate is responsible for managing and maintaining University buildings. If you wish to report a failure in a building or equipment, please contact your service desk.
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House rules
All persons making use of Leiden University buildings and grounds must comply with the general University house rules. These are listed in the Regulations on the Use of University Buildings, Grounds and Other Facilities, and are intended to guarantee order and safety for guests and staff alike.
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Post
At Post you will find information about the services offered by the Central Post room (Centrale Postkamer), postal rates and delivery rounds. If you have any special requests, please get in touch with the Post room.
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ICT
Good ICT resources are crucial for having a smooth working environment at your new place of employment. Here we briefly explain what you need and where you can find the most important ICT services.
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Facilities
Leiden University offers various facilities to ensure your daily activities on campus run as smoothly as possible. Here you will find practical information about amenities in and around the buildings, as well as answers to questions such as: Where can I park and how do I apply for a subscription? How…
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Changing your online profile page
The information on your profile page is generated by different underlying systems. You can (request to) change or delete it. Please note that it may take some time before the adjustments are shown.
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Private accommodation
If you are not eligible for university owned accommodation or if you prefer to buy or rent your own property there are a few things to take into consideration. The Service Centre International Staff can help you as well.
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LU-Card
As an employee at Leiden University you need a LU-Card. You can request your LU-Card after receiving your contract or guest letter. Early application is not possible. Are you a temporary employment worker e.g. via Jobmotion? In that case, ask your supervisor about the status of your registration with…
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Planning an event
If you’re planning to organise an event within the university, the information on this page will help you get started.
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FAQ
If you have a question about the transition from SAP to BAS InSite, take a look at the list below to see if it’s included there.
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Planning an event
If you’re planning to organise an event within the university, the information on this page will help you get started.
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Bonuses and allowances
Your income is structured in accordance with the Collective Labour Agreement for Dutch Universities (CAO). In addition to elements such as your salary, holiday allowance and end-of-year bonus, it also includes incidental bonuses for exceptional performance or exceptional working conditions. Allowances…
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Workplace in the office
Who should you contact to set up, move or adjust your workplace?
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Reserving rooms
Within the university you can reserve rooms for educational and non-regular educational purposes, but also for events, meetings and gatherings.
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Username
What to do if you forgotten your user name?
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Internationalisation
Our commitment to top-level education and research means that internationalisation plays a key role at Leiden University. We work with diverse partners worldwide and do everything in our power to attract talented international staff members.
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Vending machines for hot drinks and snacks
All the University’s locations have vending machines for hot drinks and snacks. As a staff member, you can buy a card for paid drinks machines. You can choose for a unit card.