ICT workplace
The ICT department ensures a safe and modern digital working environment, allowing you to focus fully on your tasks. Here you will find information about all facilities for your daily work activities, as well as answers to questions such as: How do I connect to Eduroam? Which software is available for my research or project? And how do I request a new work phone or laptop?
Hardware
Whether you choose a standard workstation or require specific hardware for heavier applications, a well-functioning computer is the foundation. On this page, you can read everything about requesting desktops and laptops, the choice between Windows, macOS, or Linux, and the support offered by the ISSC helpdesk in the event of defects or replacement.
Printing and copying
You can securely print, copy, and scan at all university locations using the multifunctional printers and your LU-Card. Discover how to print from your own laptop via PaperCut, how to manage your credit balance, and where to find manuals regarding the 'Follow Me' printing facilities.
Software and online tools
The university offers a wide range of programs for efficient collaboration and work, including Microsoft 365, Teams, and OneDrive for file storage. Here you will find an overview of available licenses, learn how to send large files via SURFfilesender, and how to request specific software that is not included in the standard package.
Telephones
Being reachable is essential, whether you are calling via a landline or mobile. Here you will find information about requesting and modifying smartphones and Odido subscriptions via the helpdesk portal, as well as what steps to take in the event of the loss or theft of your device.
Wifi
A stable internet connection is indispensable for your work and research. Read here how to connect your laptop, tablet, or phone to the worldwide Eduroam network using your ULCN account, and how to arrange Wi-Fi access for guests visiting the university.