Forgotten

If you have forgotten your user name, there are two options for recovering it:

• Account Services
  If you have registered a non-university email address, you can ask for a new user name without the intervention of a helpdesk. 
• Helpdesk
  It you are unable or unwilling to use Account Services, you can contact a helpdesk to ask for your user name.

Not received

Please contact a helpdesk.  

Structure of user name

• Your user name is generated as follows: family name + initials + filler (e.g.,  grootjjde). 
• The user name has a maximum of 20 characters.
• Whenever an account name has already been registered, the next account name will be given a sequential number.