ICT
Leiden University supports you with a modern and secure digital working environment. Here you will find all information about the available facilities and systems, as well as answers to questions such as: How do I install software? How do I secure my account? And which tools are available for my research or education?
For all your work-related communication and appointments, use Microsoft Outlook, available at your workplace and online via webmail. Here you will find information on setting up your mail on mobile devices, requesting shared mailboxes for teams, and using the university email signature.
ICT work place
Whether you work on a desktop computer or a laptop, the university provides the hardware and software you need. Read here how to connect to Wi-Fi (Eduroam), how to install additional software yourself via the Software Center, and how to use your LU-Card to use printers at all locations.
ULCN account
Your ULCN account is the key to almost all university systems, from Wi-Fi to your digital workplace. On this page, you can manage everything regarding your account, such as changing your password and setting up Multi-Factor Authentication (MFA) for extra data security.
Working from home
Do you work partly from home? Here you will find information about the work-from-home allowance and requesting facilities to set up an ergonomic home workspace. Additionally, you can read how to securely access your files remotely and collaborate with colleagues using tools like VPN and Microsoft Teams.
Help and support
Do you have a technical question, or is something not working as expected? Here you will find manuals, current service alerts, and contact details for the ISSC helpdesk. Via the Service Portal (helpdesk portal), you can also easily report incidents yourself or request IT services.
ICT and research
ICT plays a crucial role in every phase of scientific research, from data collection to publication. Discover the facilities available for large-scale data storage and computing power (High Performance Computing), and read more about data management and registering publications in LUCRIS.
IT and education
The university offers various tools to support and enrich your teaching, such as the digital learning environment Brightspace and systems for digital assessment. Here you will find practical information about these applications, possibilities for blended learning, and the use of audiovisual equipment in lecture halls.