Do you want access to your mailbox via your webmail? Do you want to share a single e-mail address with a number of colleagues? Read about the different options for email.

Education

Career development, Communication, Outreach

Security

Education

In the podcast EU Scream, a non-for-profit organization based in Brussels, Martijn Nouwen tells about his research into communications about European tax rulings.

It’s Cybersecurity Awareness Month, and we’re spotlighting the importance of digital safety in the workplace. Our Chief Information Security Officer, Sylvia Bunte-Thelen, shares how staff can help keep our university a safe place to work and study. ‘We need to work together to protect our knowledge.…

We all occasionally receive an email from an unknown sender, with content we weren’t expecting or that raises our suspicions in some other way. This is usually a fake email, also known as a phishing email. In fact, there are various types of phishing: it can also be done over the phone.

The Grant Support Office at the Research Desk provides information and advice on grant opportunities. We also support researchers in the process of developing and writing their grant proposal and guide them through the mandatory administrative matters.

With webmail you can access your email and agenda easily when you are away from your physical workplace. Then you do not need to synchronise. Do you want to install Outlook and synchronise your work mail and calendar on your own laptop, desktop, tablet or smartphone? Here you will find how.

You think you can spot a phishing scam: a suspicious email that asks for your password or other personal data. But these emails are becoming increasingly plausible, so you could still fall into the trap. That’s why this method is still used so often by people with malicious intent. Did you know that…

As you are a new Leiden University staff member, a number of things must happen before we can draw up your contract and activate your ULCN account. This is also the case if you are affiliated with the university as external staff, for example if you were hired as a freelancer.

Maileon statistics give you insight into the success of your email campaigns. How often was an email opened, which links did recipients click on and how many unsubscribes were there? With that data, you can optimise your campaigns.

Graduation is an important occasion both for the student and for the University. This is the point in time when a student becomes an alumnus. The University is eager to maintain lifelong contact with its alumni.

Veelgestelde vragen privacy en security

You can request a shared mailbox if you want to share an e-mail account with multiple colleagues.

You can activate and manage your account via Account Services. To make the best use of Account Services, it is important that you set your account properly the first time you use it.

Bulk emails and newsletters are sent using Maileon.

Within the university you can reserve rooms for educational and non-regular educational purposes, but also for events, meetings and gatherings.

Leiden University uses the Basic Administration System - BAS InSite to handle personnel, financial, and administrative matters. The system provides a single integrated platform for HR, finance, and procurement.

Maileon offers two user environments: one for internal mailings and one for external mailings.

Gorlaeus Building, Einsteinweg 55, 2333 CC, Leiden

Every faculty has local support for instructors and students that work with Brightspace

Did you forget your password and do you want to request a new one? Do you want to modify storage for a workgroup, including access rights? Or do you want to submit another request for our ICT services or products? Please use the forms below.

Anna van Buerenplein, Anna van Buerenplein 301, 2595 DG, The Hague

Additional authentication ensures better security of identities and (personal) information within systems. More and more university systems are therefore using additional authentication, also called Multi-Factor Authentication (MFA).

As a teacher, there are different people and departments within the faculty that you will deal with.

Within the university you can reserve rooms for educational and non-regular educational purposes, but also for events, meetings and gatherings.

Follow these steps to start a new mailing or newsletter.

Do you want to install software yourself at your workplace? Or would you link to sync your work email with your smartphone? On this page you will find all our ICT workplace manuals, sorted by theme.

Team Marketing at Leiden University is the central point of contact for everything related to recruiting bachelor’s and master’s students, both nationally and internationally. Activities are carried out in a data-driven, strategic, and creative way to strengthen the University’s brand and guide prospective…

When you decide to move to the Netherlands and bring along your family there is a great deal that needs to be taken care of. We will provide some information on schools, childcare and learning Dutch to help you settle in in the Netherlands.

All staff are entitled to a workplace free from unacceptable behaviour such as bullying, sexual harassment, intimidation, discrimination and violence at work. The same applies to integrity issues such as theft or a conflict of interest. If you experience or witness such behaviour or suspect a breach…

Good ICT resources are crucial for having a smooth working environment at your new place of employment. Here we briefly explain what you need and where you can find the most important ICT services.

Has a university building or university property been damaged? If so, it is important that you report this. There are different procedures for reporting incidents during and outside office hours and in emergencies.

The information on your profile page is generated by different underlying systems. You can (request to) change or delete it. Please note that it may take some time before the adjustments are shown.

The Service Centre International Staff provides advice and different types of services to all international employees and guest researchers that come to pursue their academic career in Leiden.

Within the university you can reserve rooms for educational and non-regular educational purposes, but also for events, meetings and gatherings.

Kamerlingh Onnes Building, Steenschuur 25, 2311 ES, Leiden

The Service Point Financial can answer all your questions relating to the university’s financial administration. It is the front office of the Financial department of the ASSC (Administrative Shared Service Centre) expertise centre.

Please report any failure to buildings or equipment to your building’s service desk. If your building does not have its own service desk, please contact the Management and Maintenance department.

At many university locations the health, safety and environment tasks are coordinated by the General Services Department (UFB). The Faculty of Sciene has its own HSE-service. You can contact your health and safety coordinator (HSE coordinator) for advice and information on working conditions. In most…

Organisation

You can copy and print throughout the university on our multifunctional devices. To do so, you will need a LU-Card.

The University believes it is important that you are happy in your work. This is why we gauge your opinion with the personnel monitor. We use the results to make improvements that enhance job satisfaction.

An organisation the size of Leiden University requires careful internal communication.

You can suggest topics that need to be addressed in these FAQs. Please contact us at our usual email addresses and phone number(s).

Do you want to install software yourself at your workplace? Or would you link to sync your work email with your smartphone? On this page you will find all our ICT workplace manuals, sorted by theme.