Universiteit Leiden

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PSSC Service Point

The Personnel Shared Service Centre (PSSC) manages the University’s personnel administration. The PSSC is part of the Administrative Shared Service Center (ASSC), as wel as the Service Point. You can contact the PSSC Service Point with any questions about staff regulations, working conditions and personnel changes. With Sap Selfservice, you manage many things yourself.

You can contact the PSSC Service Point for the following matters

Custom-made information sessions

The PSSC Service Point facilitates custom-made information sessions. Send your request for a custom-made information session to the Helpdesk PortalThe custom-made information sessions are suited for employees who wish to obtain a deeper understanding of HR-related topics or processes. Examples being, preparing registrations in the Service Portal by secretaries, filling out P&D’s, registering PhD students or an introduction session for new supervisors.

Knowledge Base 

Besides organizing information sessions, the PSSC Service Point is continuously working on updating her Knowledge Base. In the Helpdeskportal you can find all sorts of practical knowledge items to answer your questions and help you fill out administrative requests for the PSSC.

The information on an employer's statement enables a bank, landlord or other organisation to determine your income. An employer’s statement can be requested at the PSSC Service Point via this form in the Helpdeskportal.  The PSSC Service Point will send you the employer’s statement by email, as quickly as possible.  

Do you need a different kind of statement? Then please read the information on the Helpdesk Portal or contact the PSSC Service Point.

Sap Selfservice

With Sap Selfservice, you manage many things yourself.

Questions or comments

The Service Point will process your question as quickly and efficiently as possible. If we are unable to answer your question, we will pass it on to one of the other PSSC teams (Inflow/Outflow Team, Mutations Team, Salary Administration Team).

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