28 July 2026

There is currently an issue with logging in using multi-factor authentication (MFA) by email. You may need MFA to access some university networks, websites, documents, and other university systems. Emails with the verification code may arrive late or not arrive at all. In some cases, the code arrives too late and has already expired.

Using MFA during the issue

If you were already connected to the university network before the issue started, you can follow the steps in the knowledge item Set up MFA for university systems to set up MFA in another way. If this does not work, please contact the ISSC Helpdesk.

You can find the latest updates about this issue on the service status page.