At Leiden University, cleaning is organised at central level by the General Services Department (UFB). Cleaning activities have been contracted with Hago (educational buildings) and CSU (office buildings and the buildings of the Campus The Hague).
It goes without saying that all University spaces are kept clean, although some spaces require more frequent cleaning than others. This is why we have divided cleaning into result-based cleaning and effort-based cleaning. Result-based cleaning refers to spaces that have to be clean every day, but do not need daily cleaning. Effort-based cleaning involves a fixed timetable, for example for the lavatories.
Daily cleaning activities
- Offices and meeting rooms: result-based cleaning
- Lavatories: effort-based cleaning
- Lecture halls and practical rooms are cleaned every day before 8:30 hrs
- Laboratories are cleaned twice a week
- Corridors, lifts, pantries, restaurants and staircases: effort-based cleaning
As a rule the entrance and reception hall is cleaned before 8:30 hrs.
Periodic cleaning activities such as spraying floors and thorough cleaning of sanitary facilities are performed during the day. In the process we try to interfere as little as possible with daily working activities.
A window cleaner comes twice a year to clean the windows both inside and out. For the inside, they pass on a schedule to the building manager, who shares it with the building users.
When a window washer comes by, we ask that you empty the window sills and make the windows accessible. The window washers are not allowed to climb on/under desks and there must be at least 60cm of space to reach the windows. If this is not the case, windows will not be cleaned.
Questions and wishes
All cleaning is checked frequently. If you are nevertheless dissatisfied or if you have any questions, please contact the service desk of your faculty or unit.