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Service Point PSSC

The Service Point PSSC answers all your personnel and administrative questions. It is the front office of the Personnel Shared Service Centre (PSSC) department. The PSSC is part of the service unit ASSC (Administrative Shared Service Centre).

PSSC Service Point

At the Service Point PSSC you can ask questions about:

  • How to use Serviceplein and SAP Self Service;
  • Recruitment and registration of new employees;
  • Staff changes (such as changes in position or department);
  • General information on terms of employment and the Terms of Employment Individual Choices Model;
  • Salary and leave;
  • Requesting an employer's statement.

Frequently asked questions

The information on an employer's statement enables a bank, landlord or other organisation to determine your income. An employer’s statement can be requested at the PSSC Service Point via this form in the Helpdeskportal.  The PSSC Service Point will send you the employer’s statement by email, as quickly as possible.  

Do you need a different kind of statement? Then please read the information on the Helpdesk Portal or contact the PSSC Service Point.

At the Service Portal, you will find information on submitting expenses claims, applying for a parking pass, reporting sickness, invoices and training, among other things. Go to Service Portal >

You can manage some of your personnel matters yourself through SAP Self Service. For example, you can:

  • Register and request holidays
  • Make choices for employment conditions
  • Claim travel and expenses
  • Also view your salary statement.

With SAP Selfservice, you manage many things yourself. Do you have any questions about personnel-related matters? If so, please contact the PSSC Service Point

Do you have questions about taking leave, flexible working hours, mandatory days off, public holidays or accruing and taking holiday leave? You can find all information on leave on the Leave webpage.

GROW: Conversations on Performance, Development and Well-being (Gesprekken over Resultaat, Ontwikkeling en Welzijn). The new GROW interviews offer an opportunity to speak openly with each other about your work, development and well-being. More information about GROW >

Questions or comments

If you have any questions or comments, please contact the Service Point PSSC via the Helpdesk Portal or call 071 527 5555. The Service Point PSSC will help you as quickly and efficiently as possible.

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