Universiteit Leiden

nl en

Help and support

Are you looking for a contact person, because you for instance have a question about privacy, or you need a ULCN guest or uSis account? Or do you need a manual or application form? Below you will find more information.

The ICT Shared Service Centre (ISSC) is the University's ICT expertise centre. Furthermore, every faculty or unit has their own ICT departement or contact person.

Contact information per topic

ISSC Helpdesk Questions about or problems with your university workplace 
ICT-contact persons Apply for ICT facilities for research, teaching and operational management
ICTO coordinators Advice and support in applying ICT in education
Privacy officers Questions and complaints about privacy (general)
Privacy Servive Point Questions and complaints about privacy that need a data protection officer or lawyer
Information managers Questions about ICT policy 
Telephony coordinators Questions about your telephone/telephone number
Contact persons uSis Apply for a uSis profile or account
GMS contact persons Apply for a ULCN guest account
Studiegids redacteuren Vragen over of bijwerken van de Studiegids

Maintenance and incidents

The ICT Shared Service Center (ISSC) carries out regular maintenance on your ICT workplace. Do you want to report an incident, please contact the helpdesk portal or ISSC helpdesk (tel. 8888). On the ISSC weblog you can check if an incident has already been reported or solved.


Do you want to install software yourself at your workplace? Or would you link to sync your work email with your smartphone? Take a look at the ICT workplace manuals.

Application forms

Did you forget your password and do you want to request a new one? Do you want to modify storage for a workgroup, including access rights? Or do you want to submit another request for our ICT services or products? Please use the application forms.

This website uses cookies.  More information.