What to do if you forgotten your user name?
If you have forgotten your user name, there are two options for recovering it:
- Account Services
If you have registered a non-university email address, you can ask for a new user name without the intervention of a helpdesk.
It you are unable or unwilling to use Account Services, you can contact a helpdesk to ask for your user name.
Please contact a helpdesk.
Structure of user name
- Your user name is generated as follows: family name + initials + filler (e.g., grootjjde).
- The user name has a maximum of 20 characters.
- Whenever an account name has already been registered, the next account name will be given a sequential number.