Did you forget your password? Want to change your password, or your password has expired? In most cases you can reset your password yourself via the Account Services. If you are not able to access Account Services, please contact an ISSC helpdesk.

Did you forget your password and do you want to request a new one? Do you want to modify storage for a workgroup, including access rights? Or do you want to submit another request for our ICT services or products? Please use the forms below.

The University has established an Environmental Policy Plan, which sets a number of ambitious goals to reduce its direct environmental impact and CO2 footprint and to raise staff awareness of sustainable and eco-friendly operations.

All partnerships between Leiden and international partner universities are managed in a central database.

Here you can find more information about international cooperation.

What should you do in an emergency?

Zoom is an online tool that facilitates online teaching, one-to-one chat sessions that can expand into group discussions, training sessions and webinars for internal and external audiences.

You can surf the internet wirelessly on the eduroam wifi network. All data on the eduroam network is sent encrypted. Through eduroam, you have automatic wifi access at other universities and universities of applied sciences, in the Netherlands, Europe and further afield.

Bachelor, Master

You can activate and manage your account via Account Services. To make the best use of Account Services, it is important that you set your account properly the first time you use it.

At Leiden University, we know a long tradition of working with international partners. To encourage successful and strategic partnerships, the Leiden University Global Fund (LUGF) was established in 2024. This fund is intended to invest in worldwide partnerships, activities and initiatives. One of the…

You are entitled to an allowance for your commuting expenses. The amount of your commuting allowance depends on your means of transport and the number of kilometres.

Education, Finance

Bachelor, Master

University Leiden encourages its employees to use and develop their talents. We do this by supporting you in your career and in your personal and professional development. We try to ensure that you get the opportunity to realise your full potential.

Locking your screen before leaving your desk: it’s so easy to do but we often forget. This quick action protects both you and the university. Do you always lock your screen when you leave to get a coffee, walk to the printer or chat with a colleague in the corridor?

Are you looking for a grant to come to Leiden? Here you will find an overview funding opportunities available and steps to take.

Maileon offers two user environments: one for internal mailings and one for external mailings.

Do you work from home and are you employed by Leiden University? If so, in addition to your home-working allowance, you are also entitled to an allowance for your internet expenses.

The ICT department ensures a safe and modern digital working environment, allowing you to focus fully on your tasks. Here you will find information about all facilities for your daily work activities, as well as answers to questions such as: How do I connect to Eduroam? Which software is available for…

As a member of staff, you can use Teams Phone for internal phone calls, or to call both mobile numbers and fixed numbers. To do so, you need to be logged in to your university Microsoft 365 account.

Many national and international research funders can provide financing for your research project.

If your work allows it, you can work partly from home and partly from a university location. How exactly this combination looks for you depends on your own work and that of your team.

Good ICT resources are crucial for having a smooth working environment at your new place of employment. Here we briefly explain what you need and where you can find the most important ICT services.

Starting a partnership and signing an exchange agreement is just the first step in facilitating student and staff mobility. Staff and student exchange at Leiden University is administered by international coordinators at faculty and central level.

Leiden University supports you with a modern and secure digital working environment. Here you will find all information about the available facilities and systems, as well as answers to questions such as: How do I install software? How do I secure my account? And which tools are available for my research…

Bachelor, Master

You can find here questions and answers about the new mobility policy and what this means for the commuting allowance, the home-working allowance, the contribution to internet use, domestic business travel and the kilometre allowance via the Individual Choices Model.

Search engine optimisation (SEO) is the optimisation of website content and other technical aspects to ensure that a site ranks higher in the results of search engines such as Google. As a web editor, you do not have much influence on the technology, but there are points that you can consider when writing…

Fraude en plagiaat

If you want to travel on business in the Netherlands, you must request permission to do so from your manager. If you travel for work, you are entitled to an allowance for travel and subsistence expenses.

Starting in January 2026, Leiden University will transition to a new, future-proof software system: BAS InSite. This system will replace SAP Self Service and handle personnel, financial, and administrative matters currently managed through the Serviceplein.

Curious to find out how you can contribute to a safe working environment? Then keep reading to discover our tips for working securely. They will help you to work more safely in specific situations. This section contains tools and tips to promote safe working habits in specific situations.

Curious to find out how you can contribute to a safe working environment? Then keep reading to discover our tips for working securely. They will help you to work more safely in specific situations. This section contains tools and tips to promote safe working habits in specific situations.

The University believes it is important that you are happy in your work. This is why we gauge your opinion with the personnel monitor. We use the results to make improvements that enhance job satisfaction.

Assistant Professor Briitta van Staalduinen has received the Best Dissertation Award from the American Political Science Association, Section on Class and Inequality. Her dissertation, Ethnic Inequality in the Welfare State, aims to reconcile the persistence of ethnic inequalities in expansive welfare…

Education, Finance, Research

Education, Finance, Research

Education, Finance, Research