1 December 2025

Administration and Central Services and the ASSC are switching to Teams Phone on 9 December. This will replace traditional telephone exchanges and landline phones. If you use a landline, you’ll still be able to call and receive calls on this number, but then in the Teams app on your laptop, desktop, smartphone or tablet. 

What does this mean for you?

• If you have a 071 number, you’ll use Teams for phone calls from 9 December. The desk phones will be removed.
• Some departments also have ‘pick-up phones’. They’ll receive separate instructions and support. 
• Once your number has been transferred, you’ll receive a mail from Microsoft explaining how to use Teams Phone. 

Steps in the transition

• On 5 December, you’ll receive an email from Microsoft saying that your 071 number has been linked to your Teams account. 
• On Monday 8 December, you’ll see a keypad for phone calls in your Teams environment. From then onwards you’ll be able to phone through Teams. 
• On Tuesday 9 December, the settings at the telephone exchange will be changed and incoming calls will come through Teams. From that point you’ll no longer use your desk phone. 
• Phones will be removed from desks in 2026.