1,106 search results for “service” in the Staff website
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HR advisers
HR advisers support and advise managers on personnel policies. If you have any questions on staff regulations, working conditions and personnel changes, please contact the Servicepoint Personnel first. Depending on your question, they can refer you to your HR adviser.
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Sharing and sending files
If you wish to share files with colleagues within or outside the university, you can save these files in the cloud. You can do this with Office 365 or OneDrive. If your files are too large to be send by e-mail, you can use SURFfilesender.
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Telephony coordinators
Your telephony coordinator is authorised to approve a name change or process your application for a new connection or telephone number.
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Risk Inventory and Evaluation
A safe and healthy work environment begins with identifying risks. A risk inventory and evaluation (RI&E) maps these risks per faculty, institute, service or department. In addition to an inventory and evaluation of risks, an RI&E also contains an action plan. This allows us to reduce risks and bott…
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Communications department
Here you will find an overview of all communication departments within the university.
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Cleaning
At Leiden University, cleaning is organised at central level by the General Services Department (UFB). Leiden University has contracted a new cleaning services provider as of 1 January 2025 for a maximum of eight years.
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Health and Safety Coordinators
At many university locations the health, safety and environment tasks are coordinated by the General Services Department (UFB). The Faculty of Sciene has its own HSE-service. You can contact your health and safety coordinator (HSE coordinator) for advice and information on working conditions. In most…
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Management and maintenance
The University Real Estate Directorate is responsible for managing and maintaining University buildings. If you wish to report a failure in a building or equipment, please contact your service desk.
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Post
At Post you will find information about the services offered by the Central Post room (Centrale Postkamer), postal rates and delivery rounds. If you have any special requests, please get in touch with the Post room.
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ICT
Good ICT resources are crucial for having a smooth working environment at your new place of employment. Here we briefly explain what you need and where you can find the most important ICT services.
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Facilities
Leiden University offers various facilities to ensure your daily activities on campus run as smoothly as possible. Here you will find practical information about amenities in and around the buildings, as well as answers to questions such as: Where can I park and how do I apply for a subscription? How…
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Changing your online profile page
The information on your profile page is generated by different underlying systems. You can (request to) change or delete it. Please note that it may take some time before the adjustments are shown.
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Private accommodation
If you are not eligible for university owned accommodation or if you prefer to buy or rent your own property there are a few things to take into consideration. The Service Centre International Staff can help you as well.
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LU-Card
As an employee at Leiden University you need a LU-Card. You can request your LU-Card after receiving your contract or guest letter. Early application is not possible. Are you a temporary employment worker e.g. via Jobmotion? In that case, ask your supervisor about the status of your registration with…
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Planning an event
If you’re planning to organise an event within the university, the information on this page will help you get started.
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FAQ
If you have a question about the transition from SAP to BAS InSite, take a look at the list below to see if it’s included there.
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Planning an event
If you’re planning to organise an event within the university, the information on this page will help you get started.
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Bonuses and allowances
Your income is structured in accordance with the Collective Labour Agreement for Dutch Universities (CAO). In addition to elements such as your salary, holiday allowance and end-of-year bonus, it also includes incidental bonuses for exceptional performance or exceptional working conditions. Allowances…
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Workplace in the office
Who should you contact to set up, move or adjust your workplace?
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Reserving rooms
Within the university you can reserve rooms for educational and non-regular educational purposes, but also for events, meetings and gatherings.
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Username
What to do if you forgotten your user name?
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Internationalisation
Our commitment to top-level education and research means that internationalisation plays a key role at Leiden University. We work with diverse partners worldwide and do everything in our power to attract talented international staff members.
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Vending machines for hot drinks and snacks
All the University’s locations have vending machines for hot drinks and snacks. As a staff member, you can buy a card for paid drinks machines. You can choose for a unit card.
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Training programmes, coaching and career guidance
training postdocs
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Evacuation
In case of an adverse event, you may have to evacuate a building as quickly and calmly as possible. Emergency response coordinators will help you evacuate the building.
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Jeffrey AbspoelAdministration and Central Services
j.abspoel@bb.leidenuniv.nl | 071 5277154
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Paul van der WerfISSC
p.e.van.der.werf@issc.leidenuniv.nl | 071 5276892
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Alexander van der HeijdenUniversity Facility Services
a.j.van.der.heijden@ufb.leidenuniv.nl | 071 5272727
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Constant HijzenFaculty of Governance and Global Affairs
c.w.hijzen@fgga.leidenuniv.nl | 070 8009506
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Judith JansenAdministration and Central Services
j.a.m.c.jansen@bb.leidenuniv.nl | 071 5272727
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Courses and training programmes
As a PhD candidate, you are expected to follow certain courses and training programmes in the context of your training as researcher.
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Working with a functional limitation
Leiden University wants to give everybody the opportunity to work in the best circumstances.
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Data processing register
A data processing register is a record of which personal data you process and who you share this data with. If you collect personal data for your research, you must record this in the data processing register.
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Web editorial team
If you have a question about the University website, or if you wish to post an announcement or report content-related changes, please contact the web editors of your faculty or unit.
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New staff
Have you just started your new job at Leiden University? On this page you'll find an overview of several useful pages and tips to help get you started.
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Buildings
Leiden University has a wide range of buildings for teaching, research, and meeting. Here you will find practical information regarding access, layout, and usage of these locations, as well as answers to questions such as: How do I reserve a meeting room? Where can I report a defect? And what are the…
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ICT
Leiden University supports you with a modern and secure digital working environment. Here you will find all information about the available facilities and systems, as well as answers to questions such as: How do I install software? How do I secure my account? And which tools are available for my research…
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Help and support
Leiden University provides staff with a modern ICT environment to carry out their work efficiently and securely. Here you will find more information regarding technical support, manuals, and contact persons, as well as answers to questions such as: Where can I report an ICT issue? How do I install software…
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Registration and contract
As you are a new Leiden University staff member, a number of things must happen before we can draw up your contract and activate your ULCN account. This is also the case if you are affiliated with the university as external staff, for example if you were hired as a freelancer.
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Incidents and dangerous situations
Together we create a healthy and safe working environment. Should an incident, dangerous situation or needle-stick injury nevertheless occur, please report it immediately. Such incidents are far more frequent than serious accidents. By reporting them we can make sure that they do not lead to serious…
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Data storage
Your options for data storage may vary depending on factors such as size and sensitivity of the data or collaboration with partners outside the university. We are all responsible for data protection. To keep personal data as secure as possible, approved tools should be used to ensure safe processing…
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Damage and insurance
Has a university building or university property been damaged? If so, it is important that you report this. There are different procedures for reporting incidents during and outside office hours and in emergencies.
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ISSC helpdesk
The ISSC (ICT Shared Service Centre) helpdesk offers ICT support to all users of university workplaces.
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Graduation
Graduation is an important occasion both for the student and for the University. This is the point in time when a student becomes an alumnus. The University is eager to maintain lifelong contact with its alumni.
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Finance
Procurement, purchasing and ordering Do you wish to purchase or order something on behalf of the University? You need to take into account a number of procurement procedures, for example when purchasing research equipment. Help and support Do you have a question about submitting an invoice? Or do you…
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University Library
During an evacuation, all employees and students gather at the coffee corner at the front of the University Library. Keep the road and the square clear for emergency services.
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Leiden University Library (UBL)
During an evacuation, all employees and students gather at the coffee corner at the front of the University Library. Keep the road and the square clear for emergency services.
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Frequently asked questions about privacy and security
Veelgestelde vragen privacy en security
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Regular maintenance
The ICT Shared Service Center (ISSC) carries out regular maintenance on your ICT workplace. This happens at scheduled times and without further notice.
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Additional authentication via ULCN (MFA)
Additional authentication ensures better security of identities and (personal) information within systems. More and more university systems are therefore using additional authentication, also called Multi-Factor Authentication (MFA).