Here you will find guidelines for using devices such as laptops, tablets, and telephones. Whether you are working with a device purchased for you by ISSC or with a device you have purchased privately, it is important that you save your files securely and handle confidential data with care.

During your research you might have to set up laboratory space, programme tasks, collect, analyse and store data. The FSW offers support in all stages of your research.

TimeEdit Curriculum (TEC) brings the teaching preparation process together in one complete and manageable source. Data is recorded clearly and automatically linked to other systems. This will in time reduce pressure of work and the process is less error-prone.

Seminars, workshops

Do you want to install software yourself at your workplace? Or would you link to sync your work email with your smartphone? On this page you will find all our ICT workplace manuals, sorted by theme.

Maileon offers two user environments: one for internal mailings and one for external mailings.

The Leiden Research Support Network is the essential network for research support professionals within Leiden University, where colleagues work together and share their knowledge to provide optimum support for researchers. The network's strength lies in the collaboration throughout faculties and ins…

You can contact us daily from 9:00 to 17:00 hrs.

Webinar, Q&A, discussion

We all occasionally receive an email from an unknown sender, with content we weren’t expecting or that raises our suspicions in some other way. This is usually a fake email, also known as a phishing email. In fact, there are various types of phishing: it can also be done over the phone.

Veelgestelde vragen privacy en security

The PhD track involves many different aspects. As well as important administrative steps that you have to take, for example, there are also introductory activities, a training programme and opportunities for research abroad.

For your work, you may need to make phone calls. Within the university, we use different types of telephony: phoning via Teams and mobile phones.

Leiden University uses TimeEdit Curriculum (TEC) for curriculum development and management.

Webinar, Q&A, discussion

Training workshop

To be able to activate your LU-Card online, it is necessary that you confirm your identity. We use the ReadID Ready app for this. On this page you will see what you need to confirm your identity.

Read where to go with your questions.

As a new employee of Leiden University, you automatically receive a ULCN account that gives you direct access to your workplace, Wi-Fi, and various ICT systems. Here you will find all information about activating and securing this account, as well as answers to questions such as: How do I reset my password?…

You think you can spot a phishing scam: a suspicious email that asks for your password or other personal data. But these emails are becoming increasingly plausible, so you could still fall into the trap. That’s why this method is still used so often by people with malicious intent. Did you know that…

De Universiteit Leiden zet in op de versterking van de ondersteuning voor onderzoekers en onderzoeksgroepen bij extern gefinancierde onderzoeksprojecten.

The Research Support Portal first gives an explanation of how the portal works and then offers all kinds of information about research support within Leiden University. The portal serves as a guide for researchers during all phases of their externally funded research projects. Valuable information is…

Receiving an individual grant is highly appreciated in the academic world, because of the tough peer-reviewed competition.

Ethics committees advise researchers on ethical issues relating to their research. For example, whether the research meets the criteria for ethically responsible conduct. There are a number of ethics committees within Leiden University.

You can surf the internet wirelessly on the eduroam wifi network. All data on the eduroam network is sent encrypted. Through eduroam, you have automatic wifi access at other universities and universities of applied sciences, in the Netherlands, Europe and further afield.

You can suggest topics that need to be addressed in these FAQs. Please contact us at our usual email addresses and phone number(s).

You can find here questions and answers about the new mobility policy and what this means for the commuting allowance, the home-working allowance, the contribution to internet use, domestic business travel and the kilometre allowance via the Individual Choices Model.

Since the opening of the SSH labs in the Sylvius Building, more and more researchers are starting in the state-of-the-art lab spaces. What research are they doing, and how do they like the new facilities? Read about their experiences.

Would you like to request a training course for your team or meeting? Leiden University offers basic training courses suitable for all employees as well as specific training courses focused on the unique risks within your department or team.

The SSH labs accommodate many types of research. The different types of labs were created after close consultation with researchers and offer a wealth of possibilities.

Four FSW researchers received good news at the end of 2025: they will receive an NWO-XS grant this year.

Fraude en plagiaat

If you wish to share files with colleagues within or outside the university, you can save these files in the cloud. You can do this with Office 365 or OneDrive. If your files are too large to be send by e-mail, you can use SURFfilesender.

From the start of your PhD you make agreements with your supervisors concerning your personal development and the supervision you receive. These agreements should be recorded in a Training and Supervision Plan. This plan contains agreements concerning your research, supervision, training, and potential…

The Grant Support Office at the Research Desk provides information and advice on grant opportunities. We also support researchers in the process of developing and writing their grant proposal and guide them through the mandatory administrative matters.

The information on your profile page is generated by different underlying systems. You can (request to) change or delete it. Please note that it may take some time before the adjustments are shown.

Researchers in all SSH labs can count on comprehensive support in their research. Technical support is available on site during office hours. The lab manager will also be present as much as possible.

The ISSC (ICT Shared Service Centre) helpdesk offers ICT support to all users of university workplaces.

After entering your username and password in Teams, Microsoft 365 and OneDrive, you need to confirm your login through the Microsoft Authenticator app. This is an extra security step (multifactor authentication).

Leiden University invests in a lasting relationship with alumni and partners. Here you will find more information on strengthening these ties and the possibilities for financial support, as well as answers to questions such as: How do I stay in touch with former students? How do I use the alumni database?…

The University wants to be able to ensure a secure (digital) environment. Protecting information is the responsibility of all of us. Protect your and your colleagues' work by using secure tools and safe practices. Keep reading to find out how to handle information securely.

Leiden University’s prospectus is the official online guide with information about our full curriculum. It covers the entire range of courses and degree programmes that students can take at our university.

Giving a presentation about the University? There are standard presentations available.