Universiteit Leiden

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Reporting incidents

Please report any failure to buildings or equipment to your building’s service desk. If your building does not have its own service desk, please contact the Management and Maintenance department.

Procedure during working hours

Please report any failure to the service desk of your building.

If your building does not have a service desk or in case of emergency, please contact the Management and Maintenance department. Depending on your building you can contact the Centre Cluster or the Leeuwenhoek Cluster.

Centre Cluster

For university buildings in The Hague and in the centre of Leiden, please contact:

Centre Cluster, Reuvens, Reuvensplaats
E-mail: binnenstad@vastgoed.leidenuniv.nl
Incident service 06 51 90 57 48

Leeuwenhoek Cluster

For all other buildings, please contact:

Leeuwenhoek Cluster, Wassenaarseweg 76
E-mail: leeuwenhoek-west@vastgoed.leidenuniv.nl
Incident service 06 51 69 16 74 

In case of no answer, please contact

  • Coordinator Hans Riemslag via (90)11 90
  • Team leader Leon de Roode via (90)11 93

Gorlaeus and Hortus

If you work at the Gorlaeus complex or in the Hortus Botanicus, you should follow a different procedure. The Faculty of Science has its own technical service.

  • Please report emergencies via 071 527 4600 (24 hours a day, 7 days a week)
  • You can report incidents directly via your ULCN account in Self Service.

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