Leiden University devotes a great deal of attention to the security of its systems. Nevertheless there may still be vulnerabilities in our systems. If you discover such a vulnerability, please let us know as soon as possible.

We want to make it easy for you to do your work at Leiden University. Find out how to submit queries, get help, log issues or request other services.

An ORCID iD is a unique code that identifies you as a scientist in a reliable and consistent way, much like the social security number in a passport. DOI does the same but for a scientific publication instead of a person. DOI and ORCID iD are examples of persistent identifiers.

Here you will find guidelines for using devices such as laptops, tablets, and telephones. Whether you are working with a device purchased for you by ISSC or with a device you have purchased privately, it is important that you save your files securely and handle confidential data with care.

TimeEdit Curriculum (TEC) brings the teaching preparation process together in one complete and manageable source. Data is recorded clearly and automatically linked to other systems. This will in time reduce pressure of work and the process is less error-prone.

Seminars, workshops

Maileon offers two user environments: one for internal mailings and one for external mailings.

Webinar, Q&A, discussion

We all occasionally receive an email from an unknown sender, with content we weren’t expecting or that raises our suspicions in some other way. This is usually a fake email, also known as a phishing email. In fact, there are various types of phishing: it can also be done over the phone.

Veelgestelde vragen privacy en security

Webinar, Q&A, discussion

Leiden University uses TimeEdit Curriculum (TEC) for curriculum development and management.

Training workshop

You think you can spot a phishing scam: a suspicious email that asks for your password or other personal data. But these emails are becoming increasingly plausible, so you could still fall into the trap. That’s why this method is still used so often by people with malicious intent. Did you know that…

ICT

Read where to go with your questions.

Ethics committees advise researchers on ethical issues relating to their research. For example, whether the research meets the criteria for ethically responsible conduct. There are a number of ethics committees within Leiden University.

You can surf the internet wirelessly on the eduroam wifi network. All data on the eduroam network is sent encrypted. Through eduroam, you have automatic wifi access at other universities and universities of applied sciences, in the Netherlands, Europe and further afield.

The Research Support Portal first gives an explanation of how the portal works and then offers all kinds of information about research support within Leiden University. The portal serves as a guide for researchers during all phases of their externally funded research projects. Valuable information is…

You can suggest topics that need to be addressed in these FAQs. Please contact us at our usual email addresses and phone number(s).

On this page you will find an overview of the activities organised by the Leiden Research Support Network.

You can find here questions and answers about the new mobility policy and what this means for the commuting allowance, the home-working allowance, the contribution to internet use, domestic business travel and the kilometre allowance via the Individual Choices Model.

De Universiteit Leiden zet in op de versterking van de ondersteuning voor onderzoekers en onderzoeksgroepen bij extern gefinancierde onderzoeksprojecten.

To be able to activate your LU-Card online, it is necessary that you confirm your identity. We use the ReadID Ready app for this. On this page you will see what you need to confirm your identity.

Would you like to request a training course for your team or meeting? Leiden University offers basic training courses suitable for all employees as well as specific training courses focused on the unique risks within your department or team.

Fraude en plagiaat

The Leiden Research Support Network is the essential network for research support professionals within Leiden University, where colleagues from the various faculty (virtual) Research Support Offices and central service units work together and share their knowledge to provide optimum support for researchers…

The ISSC (ICT Shared Service Centre) helpdesk offers ICT support to all users of university workplaces.

The University wants to be able to ensure a secure (digital) environment. Protecting information is the responsibility of all of us. Protect your and your colleagues' work by using secure tools and safe practices. Keep reading to find out how to handle information securely.

research support portal

If you wish to share files with colleagues within or outside the university, you can save these files in the cloud. You can do this with Office 365 or OneDrive. If your files are too large to be send by e-mail, you can use SURFfilesender.

From the start of your PhD you make agreements with your supervisors concerning your personal development and the supervision you receive. These agreements should be recorded in a Training and Supervision Plan. This plan contains agreements concerning your research, supervision, training, and potential…

Giving a presentation about the University? There are standard presentations available.

After entering your username and password in Teams, Microsoft 365 and OneDrive, you need to confirm your login through the Microsoft Authenticator app. This is an extra security step (multifactor authentication).

Research

When we work from home, we are extra vulnerable for cyber attacks and data breaches. If you use a personal device to log on to the university network, please create a secure online workplace.

The following privacy and security guidelines must be adhered to when using Maileon.

Are you looking for a contact person, because you for instance have a question about privacy, or you need a ULCN guest or uSis account? Or do you need a manual or application form? Below you will find more information.

Do you want to install software yourself at your workplace? Or would you link to sync your work email with your smartphone? On this page you will find all our ICT workplace manuals, sorted by theme.

Maileon statistics give you insight into the success of your email campaigns. How often was an email opened, which links did recipients click on and how many unsubscribes were there? With that data, you can optimise your campaigns.

If you wish to share files with colleagues within or outside the university, you can save these files in the cloud. You can do this with OneDrive, which is part of your Microsoft 365 account. If your files are too large to be sent by e-mail, you can use SURFfilesender.

Here you will find questions and answers about Vidatum.