FAQ
If you have a question about the transition from SAP to BAS InSite, take a look at the list below to see if it’s included there.
The introduction of BAS InSite means that all staff members can now arrange their HR and financial administration tasks and procurement within one single environment, which they can access via their computer, tablet or smartphone with the AFAS Pocket app. This system replaces SAP Self Service and parts of the Service Portal.
Via the Helpdesk Portal you can find the Who-What-Where roadmap if you have any questions, and on this page we will keep you informed about specific changes in 2026. The answers to some FAQs about the switch from SAP to BAS InSite are also given below.
Getting started with BAS InSite
Can I also use an app for BAS InSite?
The AFAS Pocket app gives you access to all your administration in BAS InSite. You can download this app to your smartphone: not compulsory, but very convenient.
Are you having problems with installing the app? Then watch the explanation in this 90-second video. Not working yet? It can sometimes take a while for you to receive your activation code. If you still don’t have a solution, please call the ISSC Helpdesk: 071 - 5278888.
If you have any other questions, take a look at the Who-Where-How to find the right route.
How do I log in to Profit?
If your role requires you to use the Profit application, you can launch it from here. Click on the Profit 7 icon, which will take you to the home page. On the left, click on Financial or Projects.
Finalising your 2025 administration
1. Where and until when can I download my payslips?
From January, your monthly payslips for 2026 will be available in BAS InSite, within your own My InSite environment. Your payslips for 2025 will be available in BAS InSite from the end of February 2026.
2. Deadline for Service Centre International Staff and application freeze for non-EU student assistants
There will be an application freeze for non-EU student assistants from 20 October 2025 to 5 January 2026.
For more information contact SCIS.
3. What are the important deadlines for submitting invoices?
Invoices that were submitted on or before 9 December 2025 were processed and paid before the end of 2025. You can find all the information about invoices and deadlines on the Invoices webpage. Any invoices that were not approved in time and the invoices received from 10 December to 31 December will be processed in BAS InSite from 5 January 2026.
4. How will suppliers be informed about the transition to BAS InSite?
The suppliers used by the university will naturally be kept informed about the relevant changes that we’re implementing and what these changes will mean for them.
For all the large suppliers, the process of informing them will be organised centrally, and information will be sent directly by the ASSC Financial department. For the smaller suppliers that you contact directly yourself, we have standardised information available, which you can send to them. You can find more information on the Invoices web page.
5. What will happen with the SAP numbers that we use for expense claims and invoices?
As from January 2026, Leiden University will only work with cost centre numbers and project numbers (instead of SAP numbers). You will need these when submitting an expense claim or invoice, and they must also be used by our suppliers.
For orders that are still outstanding, the SAP number will be converted manually by the ASSC Financial Administration section into the correct cost centre number. For new orders, the ‘orderer’ must request the correct number in advance from the controller within their own organisational unit.
6. What will we do with price quotations submitted in 2025 that still refer to a SAP number?
We are working with ‘was/is’ lists. These lists will be converted to BAS InSite.
Transition period between SAP and BAS InSite
1. What will happen about paying travel expenses via Shuttel in January 2026?
You can’t do the administration for December’s travel allowance in advance, but fortunately this isn’t necessary: you will still be able to register it in your own Shuttel environment. We will naturally create a link with the Shuttel administration for payment of travel expenses, which will proceed together with January’s salary round. More information about this will follow in November.
2. What will happen with purchase invoices that have not been approved by 9 December 2025 and purchase invoices that are received in the last two weeks of December?
Invoices that have not been approved in time will be processed in BAS InSite from 5 January 2026.
Invoices that we receive from 10 December to 31 December 2025 will be kept and then processed in BAS InSite from 5 January.
3. Until what date can controllers and financial staff make entries in SAP?
The regular year-end closing of the Finance directorate is the same as in other years:
- Period 12 closes on Wednesday 14 January 2026 at 17.00.
- Period 13 closes on Wednesday 21 January 2026.
4. Will it still be possible for invoices to be booked to the 2025 financial year in January?
Invoices that are received during the 'freeze' period between 10 December 2025 and 5 January 2026 will be kept by ASSC Financial Administration and processed in BAS InSite as from January 2026.
- Monday 5 January – Friday 9 January 2026.
ASSC Financial Administration will start with processing the invoices that were ‘retained’ in 2025. - Monday 12 January – Wednesday 14 January 2026.
ASSC Financial Administration will start with processing the invoices received from 1 January 2026. - Thursday 15 January 2026.
ASSC Financial Administration will send the list of 2025 invoices entered to the controllers for decentral processing of period 13. - Thursday 15 January – Wednesday 21 January 2026.
Controllers will assess whether an invoice must be entered under ‘accrued liabilities’ (transitoria), and will then enter the journal item (entry as an ‘accrual’ in SAP, cross entry in AFAS). - Wednesday 4 February 2026.
ASSC Financial Administration will send the list of invoices entered (from 15 January up to and including 3 February 2026), limit amount € 100,000, to the controller for central processing of period 14.
5. What will be expected of the units in terms of informing suppliers about the transition from SAP numbers to cost centre numbers and project numbers? And how will the invoicing take place during this transition period?
The old SAP numbers can still be used until the end of December 2025; during the transition phase, ASSC will convert them automatically to cost centre numbers or project numbers. From January, these new numbers will have precedence, and orderers will be able to request them via their controller. This means that invoicing will still be possible throughout the transition period, even if payment of a fee will only take place after January, for example.
6. The Service Portal is going to be discontinued: when will we see the various SAP tiles again, for example the Learning & Development tile?
The Service Portal will continue to exist until BAS InSite goes live. After that, you will be able to find all the tiles very easily in My InSite, which is highly intuitive to use.
7. Has a deadline been set for submitting job vacancies via SuccessFactors?
No, a deadline has not been announced yet. For this, please go to the SuccessFactors website.
8. The deadline for time recording was 30 November 2025 (complete finalisation). How are you ensuring that it will actually be finalised on time?
Time recording can’t be done in advance in SAP, but approvals are still needed. SAP can still be accessed for viewing until 23 December 2025. Time recording will move to Vidatum from 1 December.
9. Can GROW interviews be entered in December?
Yes, you can enter interviews in the new GROW system.
10. What should I do with my expense claims for December?
You will not be able to submit any expense claims in SAP in December. You will have to save them until January and then enter them in:
- BAS InSite, for employees with a personal account; and
- the Finance Portal in BAS OutSite, for external workers.
The system is highly intuitive, so this will be very easy to do. We expect that the ‘expense claims’ element will not be immediately accessible, but more information about this will follow later.
About BAS InSite
1. What will staff members use BAS InSite to do?
Staff members will use BAS InSite to do their own administration (requesting leave, submitting expense claims, reporting sickness and recovery). This new system will replace SAP Self Service and the HR and financial tiles on the Service Portal.
2. What will change for managers?
For more information specifically for managers, we refer you to the newsletter for managers and the training webinar that will be available in November 2025.
3. Why is the system called BAS InSite and not AFAS InSite?
Within Leiden University, we’re working on further development of our administrative services. As part of the broader ‘Building on Collaboration’ (Bouwen aan Samenwerking: BAS) change approach, the AFAS InSite system will be introduced here and will be known by the name: Basic Administration System InSite | BAS InSite.
- Basic refers to the system’s fundamental role in the day-to-day support of staff members in the area of HR and financial administration.
- Administration emphasises that the system is intended for accurate, transparent and efficient recording of data and transactions.
- System means an integrated platform that links different processes and departments together.
BAS InSite is the part of the AFAS platform that facilitates and secures the processes. My InSite is the personal portal for staff members to access this functionality. In this way, we create a clear distinction and distance from the supplier’s organisation name.
4. Will there be training courses for the new system?
There will be training courses for each role, such as work planner, manager and controller. When the training courses are offered, an invitation link will be sent to the relevant people. In addition:
- BAS InSite is highly intuitive and gives good user self-reliance. You can log in on both the computer and the handy Pocket App, where you can do your own administration ‘as normal’;
- A clear explanation of each field in the system is provided by the explanatory texts you will find there;
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On every page, you can find more information by clicking on direct links to the knowledge items on the Helpdesk portal or the underlying policies on the university website.
5. How is the Programme Office organised?
Programme BAS was introduced at the end of 2023, initially based on ‘harmonisation of HR processes’ and with the later addition of the financial element. The aim was to look for a new system that will not only replace the current SAP system but is also particularly aligned with Leiden University’s ambition to improve processes.
The programme has a Programme Office, which supports the entire implementation process, with its four tracks. In addition, the necessary aspects at the local level are organised in the form of Local AFAS Teams (LATs), with a chair as the point of contact (CLAT). These teams are actively engaged in reducing the impact of this transition on their own organisational unit. The internal communication advisers are also closely involved in the process, to ensure that everyone is well informed at all times.