Universiteit Leiden

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Report incidents and accidents

What are you supposed to do if something goes or has gone wrong? Whether it be a break-in, an accident or an unsafe situation of any other kind, or data breach or cyber-attack; please read how to report each type of incident below.

When every second counts

For emergency assistance, calamities or immediately threatening situations, call the emergency number of your building (please refer to your telephone). If you are outside, call 112.

Please mention your name, phone number, the nature and location of the incident and possible victims. Through your input we can learn from incidents and include it into the (security) policy of the university.

Non-urgent

If there is no urgency, report the (potential) incident within 24 hours at one of the departments mentioned below. Please mention your name, phone number, date, time, nature and location of the incident and possible victims. If  you are in doubt as to which department to contact, choose the department that seems most appropriate for the incident you want to report. The department staff will pass your report on to the right department, who will then take action.

Work-related accidents and hazardous situations Reporting damage Hazardous substances and needlestick injuries Threatening situations and security Unacceptable Behaviour Privacy and data breach Phishing and Cyber Crimes In case of emergency abroad

Why report?

Leiden University wants a safe environment for students, staff, and anyone else who is in any way linked to the university. It is therefore veryimportant that all incidents are reported. Incidents provide information with which we can prevent future occurrences. Moreover, the reports form the basis of new safety policies.

Confidentiality

If you make a report to a confidential counsellor, your report will be dealt with in strict confidentiality. The confidential counsellor is bound to absolute secrecy.

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